Before you call a provider

Describe the job.
Ask better questions.

Turn what you have noticed into a short service-request brief. Print it, keep it beside you on a call, or use it to ask providers about the same scope of work.

No name, phone number or street address needed. This tool does not send or save your entries. Print a copy before you leave if you want to keep one.

What needs attention? Service What have you noticed or what work do you need?

Describe what you observed, rather than guessing the cause. For example: “The kitchen sink backs up when the dishwasher drains.”

When did it begin? (optional)

Requested timing

Affected rooms, equipment or items (optional) Access or scheduling limits (optional)

An immediate threat to people, fire, a suspected gas leak or downed power lines needs emergency services or the relevant utility. This worksheet does not dispatch help or assess whether an area is safe.

Use this as a paper checklist

The interactive brief needs JavaScript. On paper, write the service, what you observed, when it began, the affected areas, access limits and your preferred timing. Ask the provider what the visit includes, whether diagnosis has a separate fee, and how changes to the scope will be approved.

Describe the job.
Ask better questions.

Your service-request brief

Your privacy settings

Describe the job.Ask better questions.

Your service-request brief

Describe the job.
Ask better questions.